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General Questions
Have questions about using Dadadu? Check our FAQ section or contact us directly for assistance.
View FAQ
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Technical Issues
Experiencing difficulties with the app? Videos not loading? Our technical team is here to help you.
Report a Bug
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Security & Privacy
Questions about your data, privacy, or need to report inappropriate content? We take this very seriously.
Security Contact
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Diamonds & Rewards
Questions about your DadaRank, diamonds, or reward system? We'll explain everything to you!
Learn More
Frequently Asked Questions
How does smart matching work?
Our matching system connects you with people within a 50-meter radius, sharing your language and intentions (Love, Business, or Fun). The more active you are, the higher your chances of being featured!
How do I earn Diamonds?
You earn Diamonds when other users watch and appreciate your 20-second videos. The more engaging your content, the more Diamonds you earn and the higher you climb in the DadaRank!
What are DadaRank badges for?
Badges (Leaf, ThreeLeaf, FiveLeaf, DadaLord) show your status in the community. Soon, you'll even be able to trade them in our Marketplace! The higher your rank, the more visibility your profile gains.
Are my data secure?
Absolutely! We use enterprise-level encryption and secure Firebase servers. You control your location data through your device settings, and we only store the minimum necessary to make the app work.
How do I report inappropriate content?
Long press on a video to bring up the report menu, or contact our security team directly at brosisus8@gmail.com. We review all reports within 24 hours.
The app isn't working, what should I do?
First try restarting the app, then your phone. Make sure you have the latest version. If the problem persists, contact us at brosisus8@gmail.com with your phone model and problem description.